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Engineering Uganda's Digital Future
Since 2014

From a small IT support shop in Kampala to East Africa's most trusted technology and ISP partner — this is our story.

Our Purpose

🎯

Our Mission

To deliver reliable, enterprise-grade technology and internet infrastructure that empowers businesses, institutions, and communities across East Africa to thrive in the digital economy.

🔭

Our Vision

To be the most trusted technology partner in East Africa — recognized for the quality of our infrastructure, the integrity of our service, and the depth of our innovation.

🤝

Our Promise

Every client receives enterprise-quality service regardless of size. We back every deployment with proactive monitoring, rapid response SLAs, and long-term technical partnership.

Built on Grit & Expertise

HaggardTech Solutions was founded in 2014 by Michael Haggard, a network engineer who saw that Uganda's rapid urbanization and business growth was being held back by unreliable, overpriced internet and fragmented IT support.

Starting with three engineers and a single MikroTik router in a small office on Kampala Road, we built our first fiber link between Ntinda and Kololo in 2015. Today we operate a multi-node fiber network spanning Kampala, Mukono, Namanve, and Entebbe.

Beyond internet, we've completed over 150 enterprise installations — from CCTV systems in five-star hotels to smart factory automation at Roofings Group.

10+
Years in Operation
1,240+
ISP Subscribers
150+
Projects Delivered
45+
Corporate Clients

Key Milestones

2014
Founded in Kampala
HaggardTech Solutions registered. First office on Kampala Road with 3 engineers providing IT support and basic networking.
2015
First Fiber Link Deployed
Completed our first dedicated fiber optic link — 6km between Ntinda and Kololo, serving 12 residential and 4 commercial clients.
2017
CCTV & Security Division Launched
Secured our first enterprise security contract with Kampala International University. Installed 84 IP cameras and a biometric access system.
2019
500 Subscriber Milestone
Expanded fiber to Mukono and Namanve industrial parks. Crossed 500 active ISP subscribers and launched 24/7 NOC operations.
2021
Smart Automation Division
Launched IoT & Smart Building solutions. Completed Roofings Group factory automation — our largest single project at 4,200 m².
2024
1,200+ Subscribers — Entebbe Expansion
Fiber backbone extended to Entebbe. Launched mobile-first Customer Portal with integrated Uganda Mobile Money checkout.

Our Core Values

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Reliability Above All
Every cable we lay, every router we configure, and every system we install is built for maximum uptime. Our clients' operations depend on us — we never forget that.
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Technical Excellence
We hold MikroTik, Cisco, and ISO 27001 certifications. Our engineers undergo continuous training to stay ahead of rapidly evolving technology landscapes.
🌍
Built for Africa
Our solutions are engineered for East African infrastructure realities — power fluctuations, remote sites, and mixed urban-rural connectivity demands.
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Radical Transparency
No hidden fees. No vague SLAs. We communicate clearly about costs, timelines, and capabilities — and we only commit to what we can deliver.
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Innovation First
We pioneered Mobile Money payment integration for ISP billing in Uganda. We continuously explore IoT, AI monitoring, and cloud management tools.
👥
Community Impact
We provide subsidized internet to three schools in Kampala and Mukono. Technology access should not be a privilege of the wealthy.

Meet Our Leadership Team

Certified engineers, experienced project managers, and dedicated support professionals working together to deliver Uganda's best tech service.

👨‍💼
Michael Haggard
CEO & Founder
10+ years in enterprise networking. MikroTik MTCNA/MTCRE certified. Oversees all strategic operations and client relationships.
👩‍💻
Grace Mugisha
Head of Operations
PMP certified project manager. Coordinates all field deployment teams, SLA compliance, and client onboarding processes.
👨‍🔧
David Kato
Lead Network Engineer
CCNA, MTCRE, and fiber splicing specialist. Designed HaggardTech's entire fiber backbone across greater Kampala.
👩‍🔬
Sarah Namaganda
Security Systems Lead
CCTV, biometrics, and access control specialist. Certified by Dahua and Hikvision. Over 80 enterprise security installations completed.

Our Partners & Certifications

We work with world-class technology partners to deliver solutions that meet global standards in the East African context.

🎛️ MikroTik Certified Partner
🔐 ISO 27001 Certified
📡 UCC Licensed ISP
📷 Dahua Authorized Dealer
🔌 Hikvision Certified Installer
📱 MTN MoMo Merchant
🔵 Airtel Money Partner
☁️ AWS Partner Network

Let's Build Something Extraordinary Together

Whether you need fiber internet, enterprise security, or smart automation — our team is ready to deliver.

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